← All demos
Customer support automation
Sentiment & urgency triage.
Paste any customer-facing message and the demo will classify its sentiment, urgency, and route it to the right queue. Pure client-side, no AI required for this miniature version.
Live stream
Simulated incoming tickets.
Every few seconds a synthetic customer message arrives and gets classified. This is what the production classifier looks like under sustained load.
- Click "Start stream" to see tickets arrive every few seconds.
How the production version differs
- The production classifier uses an LLM (Gemini Flash) instead of keyword rules — much more accurate on indirect or polite-but-frustrated messages
- It learns from corrections via a feedback loop so accuracy improves week over week
- It integrates with Zendesk, Front, or Help Scout via webhook
- It costs about A$15-30 per 10,000 tickets to run